Status

This Privacy Policy explains how Equilibelle App Solutions ("Beyond Mooner", "we", "us", "our") collects, uses, and protects personal information. We operate from Prince Edward Island, Canada and make our services available globally. Where applicable, we comply with Canadian privacy law (PIPEDA), and we strive to align with other privacy frameworks (e.g., GDPR/UK GDPR and CCPA/CPRA) for international users.

1) Who we are and our role

We are the data controller for personal information collected via the Beyond Mooner website and services. If you have questions about this Policy or your data, contact us at support@beyondmooner.com.

2) Information we collect

• Account data: email address, display name, password hash, roles, premium status, and preferences (e.g., theme).
• Listings and ads: project submissions (name, symbol, chain, contract address, socials), ad creatives, landing URLs, and booking details.
• Payments: payment identifiers, invoices, and billing metadata. We do not store full card details; payments are processed by third-party payment providers (e.g., Stripe).
• Usage data: IP address, device/browser details, pages viewed, timestamps, and referrers.
• Interactions: votes, watchlists, comments, and support requests.
• Cookies and similar technologies: used for session management, security, and basic analytics.

3) How we use information

• Provide, secure, and maintain the Platform.
• Process submissions, ads, boosts, and premium subscriptions.
• Operate votes, rankings, watchlists, and analytics tools.
• Detect and prevent fraud, abuse, and policy violations.
• Communicate with you about your account or transactions.
• Comply with legal obligations and enforce our Terms.

4) Legal bases

We process personal information with your consent, to perform a contract (e.g., account access, paid services), for legitimate interests (security, fraud prevention, service improvement), and to comply with legal obligations.

5) Sharing and disclosures

• Service providers: We use vendors for hosting, storage, analytics, and email delivery. They may process data on our behalf under contractual safeguards.
• Payment processing: Payments are handled by payment providers who process your payment information under their own policies.
• Legal requirements: We may disclose information to comply with law, enforce our Terms, or protect rights and safety.
• We do not sell your personal information.

6) Cookies

We use cookies and similar technologies for authentication, security, and basic analytics. You can control cookies through your browser settings. If required, we will present cookie consent controls.

7) International transfers

We may process data in countries outside Canada (e.g., where our hosting, analytics, or payment providers operate). These jurisdictions may have different privacy laws. We take reasonable steps to safeguard data during transfers.

8) Retention

• Account data: retained while your account is active and for a reasonable period after closure.
• Financial records: retained for up to seven (7) years as required by law.
• Logs and analytics: retained for security and performance monitoring, typically up to 12 months.
• Support requests: retained for as long as needed to resolve issues and maintain service quality.

9) Your rights

You may request access to, correction of, or deletion of your personal information, or withdraw consent where applicable. Depending on your location, you may have additional rights (e.g., data portability or objection to processing). We may need to verify your identity before responding.

To exercise your rights, contact us at support@beyondmooner.com.

10) Security

We implement reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is 100% secure; use the Platform at your own risk.

11) Children

Our services are not intended for individuals under 18. If you believe a minor has provided personal information, contact us and we will take appropriate steps.

12) Changes

We may update this Policy from time to time. The updated version will be posted with a revised effective date.

13) Contact

Questions or requests about privacy? Email support@beyondmooner.com.